In today’s digital age, keeping your online store secure and compliant is essential for building trust with customers and protecting sensitive data. BigCommerce, a popular eCommerce platform, prioritizes security and compliance to help businesses protect their customers’ information and meet various industry standards. This guide covers the key security features and compliance standards BigCommerce offers, so you can feel confident in the safety of your online store.

Understanding BigCommerce Security

BigCommerce provides a range of security features to keep your store safe from threats, both for you as the owner and for your customers. Here are some of the platform’s main security offerings:

  1. Data Encryption
    BigCommerce uses strong encryption protocols, which ensure that sensitive data, like credit card information, is protected. With encryption in place, data is turned into unreadable code during transmission, making it almost impossible for hackers to intercept.
  2. Two-factor authentication (2FA)
    To prevent unauthorized access, BigCommerce supports two-factor authentication (2FA) for store owners. 2FA adds an extra layer of security by requiring a second form of verification, such as a text message code, along with the password.
  3. SSL Certificates
    Secure Sockets Layer (SSL) certificates are automatically provided for every BigCommerce store. SSL helps secure all data exchanges on your website, like personal information and payment details. You’ll see a padlock icon next to your URL, signaling to customers that your store is safe to browse and shop.
  4. Regular Security Audits and Updates
    BigCommerce regularly performs security audits and updates to protect against evolving threats. This means the platform’s infrastructure is continuously checked and improved to stay ahead of vulnerabilities.
  5. DDoS Protection
    Distributed Denial of Service (DDoS) attacks can overwhelm a website, causing downtime and affecting user experience. BigCommerce’s security includes DDoS protection, which shields your store from these attacks, ensuring it stays up and running.
BigCommerce security features

Compliance Standards in BigCommerce

In addition to security features, BigCommerce meets various compliance standards to protect sensitive information and ensure ethical practices. These include:

  1. PCI DSS Compliance
    BigCommerce is PCI DSS (Payment Card Industry Data Security Standard) Level 1 certified, meaning it meets the highest security standards for handling credit card transactions. This compliance protects customer payment information, reassuring buyers that your store is safe for online transactions.
  2. GDPR Compliance
    If you do business with customers in the European Union, GDPR (General Data Protection Regulation) compliance is crucial. BigCommerce is GDPR-compliant, which helps protect your customers’ personal data and gives them control over their information.
  3. CCPA Compliance
    For businesses dealing with customers in California, BigCommerce also complies with CCPA (California Consumer Privacy Act) standards. This protects consumer privacy and ensures your customers have access to and control over their personal information.
  4. Accessibility Compliance
    BigCommerce makes it easier to create websites that meet ADA (Americans with Disabilities Act) and WCAG (Web Content Accessibility Guidelines) standards. Ensuring accessibility on your website means that customers with disabilities can navigate and use your store more easily.
BigCommerce compliance standards

Best Practices for Store Owners

Even with these security and compliance measures, store owners should take additional steps to keep their BigCommerce store safe:

  • Regularly Update Passwords: Use strong, unique passwords for your BigCommerce admin account, and change them periodically.
  • Enable 2FA: If you haven’t enabled two-factor authentication yet, make sure to turn it on for an added layer of security.
  • Educate Your Team: Ensure your team understands the importance of data privacy and security best practices, such as not clicking on unknown links or sharing login information.
  • Monitor Activity: Keep an eye on user activity within your BigCommerce dashboard, as any unusual activity could indicate a security threat.

conclusion

BigCommerce is a powerful platform with robust security and compliance features, making it easier for store owners to protect their customers and business data. However, taking a proactive approach to security and compliance is key to staying ahead of potential risks. By leveraging BigCommerce’s security features, following best practices, and staying compliant, you can focus on growing your online business with confidence.

At CV Infotech, we understand the importance of security and compliance in eCommerce. Our team specializes in BigCommerce development and can guide you in setting up a secure, compliant online store. Whether you’re launching a new store or enhancing an existing one, CV Infotech is here to support you every step of the way. Reach out to us today and let’s build a safe, reliable shopping experience for your customers!